Privacy Policy | Musicosity

Privacy Policy

Customer Privacy Policy

Musicosity is committed to protecting and maintaining your privacy.
Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. As part of normal daily operations we may collect your information. The following Privacy Policy describes the type of information Musicosity may collect and what may happen to that information. Any questions regarding this policy or enquiries regarding privacy should be sent to Musicosity, 145-157 St John Street, London, EC1V 4PY.

How is this information used by Musicosity?
Musicosity uses personal information primarily for the purpose to facilitate orders for subscriptions via it's website(s).
Musicosity may also use this information to enhance the purchase experience, resulting in a more personalised service for you.
Musicosity may also use this information to communicate with it's customers and to provide updated information on products and services.

From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to our sponsors. This will simply comprise data collected about our customers and activity on the Musicosity group of websites and products to create results. Musicosity will not provide your personal information to third parties.

What type of information is collected by Musicosity?
Musicosity collects most information directly from the users of it's website(s). We collect this information so you can subscribe to products or services available for purchase via the Musicosity group of websites, subscribe to any Musicosity Newsletters, sponsor our products, request a product or service from Musicosity, complete a survey or questionnaire, enter a competition or an event, or communicate with Musicosity by e-mail or telephone.

Musicosity may also be provided with personal information about an individual from a third party, for example from third parties who managed a subscription.

Musicosity DOES NOT STORE ANY FINANCIAL DETAILS.

Use of Internet Cookies online
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide the functionality you require when visiting Musicosity websites (for example, to place items in 'My Calendar').

To whom might Musicosity disclose Personal Information?
Musicosity may provide your information to sponsors of our products or services. Musicosity may also provide your information to other organisations who are sponsoring or otherwise involved with or participating in a promotion, competition or survey.

Cancellation Policy

Subscription Term
Agreements will be considered to be in effect until cancelled, a minimum 10 month subscription applies to all members. Annual Agreements will automatically renew unless cancelled.

Subscription Payment
All payments must be made in advance. Payment is expected via credit card (Visa, MasterCard, and American Express), other methods if available may incur a small service charge (Cheques etc).

Subscription Cancellation
You may cancel your account by sending an email, your cancellation request may take up to 14 days to process. No refunds will be issued. The minimum subscription Term applies and you will be required any outstanding balance due.

Delinquent Accounts
Musicosity reserves the right to suspend the customers account if not paid by the due date. Musicosity may choose, at its option, to let delinquent accounts remain active. The customer will remain liable for subscription charges until the account is cancelled.